Privacybeleid

This privacy policy describes how MannenMode Direct collects, uses, and protects your personal data when you use our online platform and services. We are committed to protecting your privacy and handling your data responsibly, in accordance with applicable data protection laws.

Our online platform is operated by MannenMode Direct, located at:
100 Papendorpseweg,
Unit C,
Utrecht, Utrecht,
3542 AB
Netherlands

Information We Collect

We collect different types of information from and about you, including:

Information you provide directly to us:
- Identity Data: Includes first name, last name, title.
- Contact Data: Includes billing address, delivery address, email address, telephone numbers.
- Financial Data: Includes payment card details (though processed securely by third-party providers, we receive transaction confirmation).
- Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
- Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Communications Data: Includes your preferences in receiving marketing from us and our third parties, and your communication preferences.

Information we collect automatically:
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Includes information about how you use our site, products, and services.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Information from third parties:
We may receive personal data about you from various third parties, such as analytics providers (like Google) or advertising networks, and providers of technical, payment, and delivery services.

How We Use Your Information

We use your personal data for the following purposes, based on various legal bases:

To perform a contract with you:
- To register you as a new customer.
- To process and deliver your order, manage payments, fees, and charges, and collect and recover money owed to us.
- To provide you with customer support and respond to your inquiries.

For our legitimate business interests:
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy, asking you to leave a review or take a survey.
- To enable you to participate in a prize draw, competition, or complete a survey.
- To administer and protect our business and this service (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our site, products/services, marketing, customer relationships, and experiences.

With your consent:
- To send you direct marketing communications about our products and services, where required by law or where we rely on consent.
- To process specific types of sensitive personal data, if any are collected (e.g., health data related to product recommendations, which we typically do not collect).

To comply with a legal obligation:
- To comply with laws and regulations that require us to collect and process certain data.

Data Sharing and Disclosure

We may share your personal data with third parties for the following purposes:

- Service Providers: We share data with third parties who provide services to us, such as payment processing, order fulfillment, shipping, data analysis, marketing assistance, customer service, and IT services. These third parties are required to protect your data and only use it for the purposes for which it was provided.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users or the public.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for a certain period after they cease being customers for tax purposes.

User Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and for marketing purposes. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this service may become inaccessible or not function properly.

International Transfers

We may transfer your personal data outside the European Economic Area (EEA) for the purposes described in this policy. For example, some of our service providers may be located outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
- Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
- We will ensure your data is protected by requiring all third parties to whom we transfer your data to adhere to mechanisms providing an adequate level of data protection, such as standard contractual clauses or binding corporate rules.

Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us using the address below.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Information

If you have any questions or concerns about this privacy policy or our data practices, you may contact us in writing at:

MannenMode Direct
100 Papendorpseweg,
Unit C,
Utrecht, Utrecht,
3542 AB
Netherlands